Purchasing and Refund Policy
These Terms and Conditions of Purchases and Refunds (“Terms”) govern all product and service purchases from Southeast Edibles ( “us”, “our”, or “we”) via www.SoutheastEdibles.com (the “Website”) or from any other source. If you have any questions about these Terms, please contact us at:
4360 Oakes Road STE 609
Davie, FL 33314
We offer food products, infused with CBD made of legal industrial hemp that is grown pursuant to a cultivation license from the Oregon Department of Agriculture. Oregon has implemented an agricultural pilot program under Section 7606 of the 2014 U.S. Farm Bill. The Farm Bill defines ‘‘industrial hemp’’ as the plant Cannabis sativa L. and any part of such plant, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis. Southeast Edibles makes no guarantee as to the lawfulness of any product offered on the Website or that you will be able to pass a drug test after consuming products available on the Website. None of the products listed on the Website have been approved by the Food and Drug Administration (“FDA”).
By using this Website, you acknowledge that you understand that the statements regarding our products have not been evaluated by the FDA; that our products are not intended to diagnose, treat, or cure any disease or ailment; and that results from our products may vary. Always check with a physician before trying any new dietary supplement, medicinal herb, or botanical extract. Although Southeast Edibles ships throughout the U.S., we encourage all of our customers to do their own research into their individual state and local laws.
We may set limits on the number of products that you may purchase on the Website. These limits may be based on factors such as product availability. If we determine after you make a purchase that some or all of the products you have ordered are not available, we will either refund the entire purchase or the portion of the purchase that is no longer in stock.
We accept the following methods of payment for purchases made through our Website: Visa and MasterCard, Discover and American Express using the Square Payments API. All listed purchase prices are in United States dollars and we do not accept foreign currencies.
After you make a purchase on the Website, we will present you with a confirmation page and/or send you a confirmation email with an order reference number. It is your duty to confirm that an order was placed. If you do not receive a confirmation page or email, we will not be responsible for any losses you sustain.
We need two full business days to process any order received, Monday through Wednesday. The average delivery time is a few business days. Please allow seven business days before contacting us with any questions concerning the status of your order. We do not ship on weekends or Holidays.
We only ship our products within the United States and only to certain states currently outlined on the Shipping Policy page. All packages are sent according to customers’ shipping method requests (e.g., ground vs. next day, two-day or three-day).
We offer free standard shipping on all orders of $45.00 via USPS. We provide tracking numbers at the time of shipping. If you did not receive a tracking number, check your spam folder. Please refer to our shipping page for more information.
Risk of Loss:
The risk of loss and title for any items you purchase from us pass to you upon our delivery to a carrier.
In addition to shipping fees, products purchased on the Website may be subject to a non-refundable order processing fee.
Our products are intended for use by you and are not intended for resale to third parties. If you resell our products, you do so at your own risk.
Refunds and Exchanges:
We do not refund or replace it. For shipping issues, we defer to the shipper, FedEx or USPS but are always happy to assist where we can.
We cannot control if the delivered product is left at the door or in your mailbox longer than usual so we cannot offer an exchange or refund. We care about customer satisfaction and want to hear about your experiences, good or bad, so please email us via info@Southeastedibles.com, and we’ll always try our best to resolve any issues that may arise.
Limitation of Liability and Indemnification:
By purchasing any product on the Website, you agree to indemnify, defend, and hold harmless Southeast Edibles and its agents, managers, officers, directors, representatives, and employees from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.
In no event will you be entitled to recover from Southeast Edibles any indirect, consequential, incidental, punitive, exemplary, or special damages, or any damages for loss of data, profits, revenue, reputation, business, or goodwill, even if Southeast Edibles has been advised of the possibility of such damages.