PLEASE ALLOW 2 FULL BUSINESS DAYS TO PROCESS AN ORDER, BEFORE IT GOES TO SHIPPING.
We need 2 full business days to process any order received, Monday through Wednesday. Average delivery time is a few business days. We ask that you allow a minimum of 7 business days before contacting us with any questions.
Tracking numbers are provided for all orders AT TIME OF SHIPPING, WHICH WILL BE 2 FULL BUSINESS DAYS AFTER ORDER DATE. IF YOU DID NOT RECEIVE A TRACKING NUMBER, CHECK YOUR SPAM FOLDER.
NOTE: WE ONLY SHIP ON Mon/Tue/Wed NEVER HOLIDAYS OR WEEKENDS SO THAT WE CAN AVOID YOUR DELICIOUS CHOCOLATE GETTING CAUGHT IN TRANSIT.
We only ship within the U.S. to the following States: Colorado, Connecticut. Florida, Illinois, Indiana, Maine, New Mexico, Oregon, Rhode Island, Tennessee, Texas, Utah, West Virginia.
Southeast Edibles offers free standard shipping on all orders of $45.00 or above via USPS. All orders come in temperature controlled bags, inside generic tan bubble envelopes or cardboard boxes.
Because our products are infused, they do not need to travel with a standard “Notice to Law Enforcement” and / or a copy of the test results for that product’s corresponding batch, as does flowers. We are happy to refer you to www.mycbdlabs.com for batch and strain information. We DO NOT include a bill of lading or an invoice inside the package.
All packages are sent according to our customers shipping method requests (ie: Ground vs. next-day, 2nd Day or 3-Day). Southeast Edibles is not responsible for any order that is lost or stolen outside the customers’ address, lost in transit, not delivered or seized.
For any specific shipping requests or questions please send a message to firstname.lastname@example.org
For inquiries into USPS package deliveries, please visit the link below: https://www.usps.com/help/contact-us.htm. And for inquiries into UPS package deliveries, visit this link: https://www.ups.com/us/en/help-support-center.page.